How Apple Handles Refunds
Apple may ask you to sign in, choose the Castitas app or subscription, select a reason, and submit your request. Apple may also ask you to wait until a pending charge is complete.
Castitas billing
Request a Refund
Apple decides refund eligibility for App Store purchases. Castitas support cannot approve, deny, or override Apple's refund decision, but we can still help with your app account.
If You Cannot Find the Charge
Search your email for an Apple receipt or invoice and confirm which Apple Account was used. If more than one Apple Account is involved, check each account on Apple's refund page.